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Frequently Asked Questions
How do you obtain the information
for VCPro Database?
We send a listing questionnaire to venture capital and private equity firms
primarily by
e-mail to obtain the information for VCPro Database. Our proprietary
venture capital database is
compiled and edited by veteran VC researcher (About
the Editor). All other imitators will
never let you know who authored their products.
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How often is the database
updated?
VCPro Database is updated twice a year, in January and July. (Updated January 2012).
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How much does it cost?
VCPro Database 2012 costs only $119.95 (includes
a FREE update). It is the
most reliable, up-to-date and affordable venture capital directory of its kind.
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How do I install the database?
Windows: Download the database file from our site
and then once the download is complete double click on the file from
Explorer (run it). The installation wizard will take over from there and
guide you through the entire process. After the installation is complete, double
click the VCPro Database 2012 icon on the desktop or from the Programs
menu to start the program.
Macintosh:
Download the database file from our site and then once the download is complete,
the installer will automatically
launch on your desktop. Double click the installer icon. The installation wizard will take over from there and
guide you through the entire process. After the installation is complete, double
click on the VCPro Database 2012 icon under the folder titled "VCPro
Database 2012".
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Will the database run on a Macintosh?
Yes. VCPro Database is available in both Windows and Macintosh
formats.
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How do I purchase the database?
The fastest and convenient way is to order online via our Secure
Order Page with your credit card. Click
here to order VCPro Database online.
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Is my credit card number protected for use in online
ordering?
Our e-commerce partner,
eSellerate,
allows products to be securely purchased with a credit card over the
Internet. Your credit card information is encrypted with SSL encryption in
your browser and transmitted securely to our servers. Our servers, in
turn, transmit your credit card information with SSL encryption to the
credit card processing center, where your card is charged like millions
of others. We receive confirmation from the credit card processing
center and immediately erase all traces of your credit card information
from our systems. Your card information is never stored anywhere on our
servers. It is never stored to disk. The encryption systems used by us
are the same systems used by virtually every other secure web server in
the world.
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Who are some of the existing database customers?
Click here to see who have already
purchased our database. Click here to
see what our customers have to say about our database.
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How long have you been published
the database?
We have been published VCPro Database, the world's first downloadable
venture capital directory, since 1998.
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How can I add my company to your database?
You must be a venture capital or private equity firm investing in
unlisted companies to be included in our database. Click here to
add your firm to our database for FREE.
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What is your refund policy?
A full refund is available if the database file could not be
installed. Please download the
fully functional trial version of VCPro Database before purchase.
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Do you sell your VC database
under other brand name?
No. We have been an industry leader since 1998, and sell our
proprietary venture capital database under the name VCPro
Database only.
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